Shipping Policy

We are dedicated to delivering your orders efficiently and securely. Our team processes all orders carefully, ensuring items are packed to prevent any potential damage during transit. Ready-to-ship items are typically dispatched within 1-2 business days after receiving your order. For handmade or custom-crafted items, production time may vary, taking up to 1-2 weeks depending on demand and complexity. If any production delays occur, we will notify you via email with updates on your shipping schedule.

Handling Time

  • All orders are processed within 1-2 business days, including packaging and preparation for shipment.
  • For custom or handmade products, handling times may extend based on production schedules, typically ranging from 1-2 weeks. We will inform you promptly if there are any significant delays.

Delivery Time

  • Once dispatched, estimated delivery times range from 2 to 9 business days for U.S. destinations.
  • For remote locations, delivery times may vary, but we work hard to ensure a prompt arrival of your order.
  • During peak seasons (e.g., holidays) or due to unforeseen factors (e.g., weather conditions), delivery times may be delayed. We will inform you of any expected delays.

Order Processing

Once your order is received, you will receive a confirmation email with your purchase details. Please review it carefully and notify us immediately if there are any discrepancies. Orders are processed within 1-2 business days (excluding weekends and holidays). After processing and shipping, you will receive a shipping confirmation email with a tracking number to monitor the status of your shipment.

Standard Shipping

We provide standard shipping on all orders, typically delivered within approximately 5 business days depending on your location. Delivery times are estimates and may be influenced by external factors such as peak seasons or unexpected delays. While our shipping partners aim for timely deliveries, some factors are beyond our control.

U.S. Shipping Rates

  • If your order exceeds $23.96, a shipping fee of 25% of the total order value will be applied.
  • If your order is $23.96 or less, a flat shipping rate of $5.99 applies.
  • We strive to offer competitive rates while ensuring your items are delivered safely and securely.

U.S. Tax Rates

  • A 12% sales tax will be applied to all U.S. orders at checkout to comply with state and local regulations.

Shipment Tracking

After your order is shipped, you will receive an email with the tracking number and a link to monitor your shipment online, allowing you to stay updated on its journey to your doorstep.

Shipment Delays

If your order hasn’t arrived within 5 business days of receiving your shipping confirmation, please contact us. Provide your full name, order number, and any other relevant information to assist in our investigation. You can reach us via the Contact Us page. We are dedicated to resolving any issues and ensuring timely delivery of your items.

Contact Information

If you have any questions or concerns regarding your shipment, please feel free to contact us. Our customer service team is available to assist with any inquiries or issues. We appreciate your trust in us and are committed to providing exceptional service.

Thank you for choosing us; we look forward to serving you!